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FAQs
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Mellow Fellow products contain hemp derived cannabinoids and are only available in states where it is legal.
Laws and restrictions vary by location, so be sure to review your local federal, state, and municipal regulations before ordering. We do not ship to locations that restrict the sale or use of cannabinoids.
Once your order is shipped, you’ll receive a confirmation email with the tracking number.
Orders are processed and shipped on a daily basis according to our standard shipping schedule. Depending on your location and preferred shipping method selected at checkout, your order will ship according to the timeline selected at checkout. Once shipped, you’ll receive a tracking number to monitor the progress of your order.
If you’re not satisfied within 30 days of delivery, contact us and we’ll make it right without any restocking fees- we cover return shipping. Your satisfaction is 100% guaranteed.
We’ll do our best to help, but orders may be processed quickly after they’re placed. Contact us as soon as possible if you need to make a change or cancel your order. Once an order has been processed or shipped, we may not be able to make changes.
We’re sorry- that’s not how your order should arrive. Contact our customer support team with your order number and a few details about the issue. Photos of damaged products or packaging can also help us sort things out faster.
Mellow Fellow products are intended for adults 21 and older. We use age verification to help make sure our products are only sold to customers who meet the legal age requirement.